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Accessibility Statement

At Tales on Tees, we believe that great stories should be for everyone. Our mission is to provide an accessible and inclusive online shopping experience for all customers, including those with disabilities. We are committed to making our website, talesontees.com, as accessible as possible.


We are continually working to improve the user experience for everyone and apply the relevant accessibility standards. Our goal is to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines, developed by the World Wide Web Consortium (W3C), outline how to make web content more accessible for people with disabilities.

 


Our Ongoing Efforts

 

We are taking the following steps to ensure our website is accessible:

  • Design and Development: We consider accessibility from the very beginning of our design process. This includes using clear, readable fonts, maintaining a strong color contrast, and ensuring our layout is easy to navigate.

  • Alternative Text: We provide alternative text descriptions for all images on our site, which allows customers who use screen readers to understand the visuals on our pages, from product photos to promotional graphics.

  • Keyboard Navigation: Our website is designed to be fully navigable using a keyboard alone, without the need for a mouse. This is important for users who have motor disabilities.

  • Testing and Audits: We regularly test our website with a combination of automated tools and manual reviews to identify and fix accessibility barriers. We consider this an ongoing process of continuous improvement.

 


Known Limitations

 

We are aware that despite our best efforts, some parts of our website may not yet be fully accessible. We are working diligently to resolve these issues. For example:

  • Some third-party tools or integrations we use for our e-commerce functions may have limited accessibility. We are actively communicating with our providers to address these issues.

  • Older content on our site may not be fully optimized. We are working to update this content to meet current accessibility standards.

 


Feedback and Contact

 

Accessibility is a journey, not a destination. We welcome your feedback on the accessibility of Tales on Tees. If you encounter any accessibility barriers on our website or need assistance with your shopping experience, please don't hesitate to reach out. We are here to help.

You can contact us in the following ways:

We aim to respond to all accessibility-related feedback within 5-7 business days and will do our best to provide a solution or an accessible alternative.
 

This statement was last updated on 17th August 2025.

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